We offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from NMLKCS, within India. The product along with the original product certificate, can be returned for buy-back or exchanged , with deductions towards making charges.
Lifetime Exchange:
-
The value of the exchanged product after deductions towards making charges and discounts will be credited to your NMLKCS wallet.
-
This remains valid for 365 days and can be used to purchase anything (except Coins and Solitaires) on our website.
-
The value cannot be encashed.
-
Most of us are actually not aware about basics like what is our ring size or what size bangle suits us, due to which we end up going to a nearby jeweller and overpaying them for a product.
Lifetime Buy-Back:
-
If you choose to return the product for buyback, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product.
-
Jewellery returned showing signs of alteration by anyone other than NMLKCS shall not be accepted for return.
-
Based on our checks, we reserve the right to make changes to the buyback amount at any given point in time.
Charges
-
We have a bare minimum processing charges of Rs 500 for the same.
-
The customer will also have to bear shipping charges for this transaction
-
Please note silver jewellery is not covered under Lifetime Exchange or Lifetime BuyBack Policy.
